Refund Policy for SearchMyDocs.ai

At SearchMyDocs.ai, we are committed to ensuring your satisfaction with our services. Our refund policy is designed to offer a fair and straightforward process for those rare occasions when you might not be completely happy with what we provide.

Requesting a Refund

If you find yourself dissatisfied with our services, please don't hesitate to email us at [email protected] to request a refund. In your email, kindly include your account information and a brief explanation of why you're seeking a refund, so we can continue to improve our services.

Eligibility for Refunds

We offer refunds for the current billing month. This ensures that if at any point during the month you feel our services aren’t meeting your expectations, you are entitled to get your money back for that period.

Prorated Refunds

In cases where you have been billed for a longer duration, such as quarterly or annually, and decide to discontinue our services, we will calculate a prorated refund. This ensures you only pay for the time you actually used our services, up to the point of cancellation.

Processing Refunds

Upon receiving your refund request, our team will process it promptly. Refunds are typically issued to the original payment method used for the subscription. Please allow a certain number of business days for the transaction to reflect in your account, as this can vary depending on the payment provider.

Feedback and Improvement

While it's regrettable to see you go, your feedback is invaluable to us. We encourage you to share any specific reasons for your dissatisfaction, as this will help us enhance our services for our valued customers.

Note: This policy is subject to changes and updates.